General

1Q: What are the opening times for Trance In The Woods?
Friday (Campers Only), Check-In from 3pm, Last Check-In 9pm

Friday’s Entertainment from 5pm – 10:30pm

Saturday: 12:00pm – 10:30pm, Last Entry is 6pm
2Q: Do you have disabled accessible facilities?
Most of the site is on flat-grass and woodland space, with access to disabled toilets and seating. Should you require help on the day, please speak to security or a member of staff.
3Q: How do I get to the event?
Elvaston Castle Country Park, Borrowash Road, Elvaston Derby, DE72 3EN. Some Sat-Nav’s may take you to the wrong side of the park. Trance In The Woods is signed-posted, please follow the signs.

Parking is sign-posted for both Site Parking (Booked via Skiddle) or Country Park Parking (Pay On The Day). For those walking, please follow the Main Entrance signs. For those Camping, please access via Bedford Drive and park just off the main drive.

If coming via a Taxi, they will need to head to the Taxi Drop-off, which is via Bedford Drive (Burton Drive Entrance).

Don’t forget, if you use Albatross Cars (download the app)
4Q: How do I exit the event?
You will exit the same way you came, taxi drop-off / pick up, parking etc. If camping, please head back to the campsite.
5Q: How do I get to site using Public Transport?
There are no bus services that stop directly outside the main entrance to the park. However, bus 73 (Arriva) and the Skylink Derby (TrentBarton) both stop by Elvaston Castle Gates in Thulston.
6Q: Can I leave the event site and then come back? (i.e are there pass-outs)?
There are no pass outs at Trance In The Woods.
7Q: How old do I need to be to attend and will I need ID?
You will need to be 18 or Older. We operate a challenge-25 policy upon Entry and at All Bars, if you look younger than 25, bring ID.
8Q: Is there a Dress Code?
It's a Festival, Go Wild!
9Q: Will you be releasing the Set Times?
Set Times will be announced the week of the show. You will also be able to purchase a Lanyard with Event Program. These are very limited.
10Q: Afterparty, tell me more.
NEW VENUE!! We carry on the party at THE CHURCH in Derby City from 11:00pm – Late. Tickets can be purchased via Skiddle or on the Merch Stall on the day.

Address: 40 St Peter's Churchyard, Derby DE1 1NN
11Q: Lost Property
Should you lose anything; Lost Property will be listed on Social Media a few days after the event has finished.

Tickets

1Q: Can I pay on the day?
Unless Sold Out... Yes, tickets will be on the Box Office on the day.
2Q: Can I Upgrade my Standard Ticket to VIP?
VIP has completely Sold Out.
3Q: I have a General Ticket Question
Please contact the Ticket Outlet where you purchased your ticket from.

Food & Drink

1Q: Can I bring Food & Drink In With Me?
No, but we do have fully stocked Bars / Food Stalls. Unlike last year, you’ll be able to use Cash & Card at all the bars, including VIP Area.
2Q: Which Drinks do you sell?
Beer / Cider / Mixed Fruit cider / Processco / Vodka / Gin / Whisky / Jager bombs / Tequilla / Soft Drinks / Energy Drink.
3Q: How much do drinks cost?
Drinks vary from £2 - £8 per drink. Soft Drinks to Spirits/Mixer. Unlike last year, you’ll be able to use Cash & Card at all the bars, including VIP Area.

Other

1Q: Are there any lockers for my valuables?
We have lockers, visit the GoHangers Van.
2Q: Can I bring a bag?
Yes, your bag will need to be the same size as an A4 piece or paper or smaller, this will be searched upon entry.
3Q: Will there be a Merch / Rave Stall?
Yes, you will find the Goodgreef Merch Stall in the Main Area for Hoodies, T-Shirts, Hats etc.
4Q: Will Sets be recorded?
We will not be officially recording any sets, acts may record their own sets though.
5Q: Is there anywhere to charge my phone?
Yes, please visit the GoHangors van on the day.. you'll be able to charge your phone there.
6Q: Can I bring Perfume / Deodorant?
Glass Bottles / Aerosols are Banned. Roll On Deodorant is fine.
7Q: Can I bring Suncream?
Yes, no glass bottles.

Shuttles:

Derby Shuttle: Pick Up is from Holiday Inn, Derby ( DE1 2AY ) at 12:00pm and 13:00pm. Return Shuttles will then leave the Coach Carpark at 10:10pm and 10:50pm and drop off at The Church (Afterparty Venue).

Nottingham Shuttle: Pick Up is from Greyfriars Gate Bus Stop ( NG1 7EF ) at 12:00pm, Return Shuttle will leave the Coach Carpark at 10:30pm and return to Greyfriars Gate Bus Stop ( NG1 7EF ).

Shuttle Tickets: Please have your tickets saved to your phone (or printed off), you will need to show these to a member of staff before boarding the Shuttle. Remember to only use the Shuttle that your ticket is for (Location & Time), otherwise you’ll be denied boarding.

Please make sure you arrive at the shuttle location at least five minutes before departure. No Open Food / Drinks allowed on the Shuttles.

I think I've been spiked:

If an allegation is made of spiking and intelligence exists as to a suspect effort shall be made to locate such person with police being informed accordingly. Security shall provide a drink spiking test swab to any person requesting such to allow for an indication to be made if the drink/container has been retained. It is noted that this is an informal indicative test and the container, and any liquid present should be retained and secured for further assessment by police.

Security will carry out regular patrols of the event area actively looking out for anyone actively doing so.

Items Banned from the Festival & Camp Site:

- Aerosols (Inc: Deodorant, Air Horns)
- Alcohol / Food (Unless Camping, please see Camping FAQs)
- Cameras (DSLR etc, Compact Cameras are fine!)
- Children Under 18 (Leave these with Nan)
- Illegal Drugs (Inc: Powders, Poppers, Nitrous Oxide etc)
- Glass
- Chairs (Unless Camping, please see Camping FAQs)
- Umbrellas
- Selfie Sticks
- Flag Poles (Flags Okay!)
- Masks / Face Garments (PPE is okay)
- Explosives (Inc: Blowtorches, Fireworks, Flares / Smoke Bombs, Lanterns)
- Firearms, Weapons, Sharp Objects

PLEASE NOTE: All persons, ticket holders as well as guests, press and media must be searched on entry.

Please note that food or alcohol may not be brought into the festival area, which will be enforced upon entry.

Shuttles:

Derby Shuttle: Pick Up is from Holiday Inn, Derby ( DE1 2AY ) at 12:00pm and 13:00pm. Return Shuttles will then leave the Coach Carpark at 10:10pm and 10:50pm and drop off at The Church (Afterparty Venue).

Nottingham Shuttle: Pick Up is from Greyfriars Gate Bus Stop ( NG1 7EF ) at 12:00pm, Return Shuttle will leave the Coach Carpark at 10:30pm and return to Greyfriars Gate Bus Stop ( NG1 7EF ).

Shuttle Tickets: Please have your tickets saved to your phone (or printed off), you will need to show these to a member of staff before boarding the Shuttle. Remember to only use the Shuttle that your ticket is for (Location & Time), otherwise you’ll be denied boarding.

Please make sure you arrive at the shuttle location at least five minutes before departure. No Open Food / Drinks allowed on the Shuttles.

I think I've been spiked:

If an allegation is made of spiking and intelligence exists as to a suspect effort shall be made to locate such person with police being informed accordingly. Security shall provide a drink spiking test swab to any person requesting such to allow for an indication to be made if the drink/container has been retained. It is noted that this is an informal indicative test and the container, and any liquid present should be retained and secured for further assessment by police.

Security will carry out regular patrols of the event area actively looking out for anyone actively doing so.

Items Banned from the Festival & Camp Site:

- Aerosols (Inc: Deodorant, Air Horns)
- Alcohol / Food (Unless Camping, please see Camping FAQs)
- Cameras (DSLR etc, Compact Cameras are fine!)
- Children Under 18 (Leave these with Nan)
- Illegal Drugs (Inc: Powders, Poppers, Nitrous Oxide etc)
- Glass
- Chairs (Unless Camping, please see Camping FAQs)
- Umbrellas
- Selfie Sticks
- Flag Poles (Flags Okay!)
- Masks / Face Garments (PPE is okay)
- Explosives (Inc: Blowtorches, Fireworks, Flares / Smoke Bombs, Lanterns)
- Firearms, Weapons, Sharp Objects

PLEASE NOTE: All persons, ticket holders as well as guests, press and media must be searched on entry.

Please note that food or alcohol may not be brought into the festival area, which will be enforced upon entry.